Create a Support Ticket

Select the appropriate support channel to submit a new request, track your tickets, and stay updated on progress.

📊 Data Support
For questions or issues related to active datasets you are receiving.
🔌 Integration Support
For help with integration services, including EDIS and other push services.
💼 Sales & Account Support
For new data requests, account information, new access/emails, or general inquiries.
🎫 View My Tickets
Help us help you faster 🚀
  1. Choose the right support channel
    Submit your request through the correct channel to reach the right team quickly.
  2. Provide a clear description
    Explain what happened, what you expected, and any relevant context.
  3. Attach screenshots or files
    Visuals like screenshots or logs help us understand the issue immediately.
  4. Open one ticket per issue
    For multiple issues on the same item, submit separate tickets for efficient tracking.

Thank you for helping us improve your support experience!